ONE PERSON. ONE PLACE TO REACH ME DIRECTLY.
No support tickets, no chatbots, no waiting to find out who's actually handling your question. Here's how to reach me directly.
NEED A QUICK ANSWER RIGHT NOW?
The help center has over 1,000 articles covering every service, every process and every common question.
THREE WAYS TO GET IN TOUCH
All of them reach me. Pick whichever feels right for what you need.
+91-9353378367
Message only, no calls. Same honest reply, slightly faster for short questions. Monday to Thursday is when I'm most likely to respond same day.
support@thesolidguide.com
For anything and everything — active services, questions before buying, or just something you want to talk through. I read every message personally.
ADDRESS
Bangalore
17, 7th Main Rd, II Stage
Indiranagar, Bengaluru
Karnataka 560038, India
NOT JUST FOR BUYERS
THE 1-ON-1 STRATEGY CALL IS FOR ANYONE WHO NEEDS DIRECT HELP
This is not a sales call. It's not only for people buying a service. It's a real 30-minute conversation about whatever you're dealing with — open to everyone.
BEFORE YOU BUY ANYTHING
Not sure which service fits your situation, or whether any of them do? Book a call. We talk through where your store is and what actually makes sense to do next.
AFTER A SERVICE IS DONE
Service is complete and you want to talk through what comes next, what you noticed or what to prioritize? The call is exactly for that conversation too.
WHEN YOU NEED HELP, NOT A SERVICE
Sometimes you don't need a full service built — you just need a second opinion, a clear answer or a direction. The strategy call handles that just as well.
WHEN YOU'RE STUCK ON SOMETHING SPECIFIC
A specific problem with your store, your ads, your content or anything else — bring it to the call. 30 minutes of direct conversation is often worth more than weeks of guessing.
WHEN YOU JUST WANT TO TALK IT THROUGH
Sometimes the value isn't in getting an answer — it's in thinking out loud with someone who understands exactly what building a brand alone actually feels like.
YES, CUSTOM REQUESTS TOO
If you need something that isn't listed on the site, bring it to a strategy call. I take custom requests when they make sense — and this is the right place to start that conversation.
HOW EVERY SERVICE WORKS
Same process every time. No surprises, no hand-offs, no guessing what comes next.
WE START WITH A REAL CALL
Before anything begins we talk directly. I understand your store, your product and exactly what you need from this service. No forms, no assumptions, no starting blind.
I BUILD IT MYSELF
I do all the work personally. One service at a time, full attention on your store. You get on with running your business. I do not need to be managed.
WE REVIEW IT TOGETHER
You see the output on a live call with me. We go through every part together. You tell me what needs to change. I refine it until every part is completely right.
YOU LEAVE READY TO USE IT
The final deliverable arrives once everything is reviewed and complete — never rushed. Any support after handover is available as a paid call, on your schedule, whenever you need it.
BEFORE YOU REACH OUT
A few honest notes so you know exactly what to expect when you do.
I WORK MONDAY TO THURSDAY
Replies on working days come as soon as I can get to them — usually same day. Anything sent Friday through Sunday gets a reply on Monday. No urgency, no rush, just honest timing.
CUSTOM REQUESTS ARE WELCOME
If you need something that isn't listed, reach out or book a strategy call. I take custom requests when they're a genuine fit — and I'll tell you honestly if they're not.
NO SALES FOLLOW-UPS
If you reach out with a question and decide not to buy anything, that's completely fine. I don't follow up, don't send promotional messages and don't chase. The conversation ends when you want it to.
Frequently Asked Questions (FAQ)
When will I hear back from you?
If you message on a working day — Monday to Thursday — I aim to reply the same day. If you write on a Friday, Saturday or Sunday, you'll hear from me on Monday. I don't rush replies because a rushed reply is usually a useless one.
Can I call you directly?
There's no open phone line, but the 1-on-1 Strategy Call is a real 30-minute conversation you can book as a paid product. It's not just for people considering a service — it's for anyone who needs direct help with their store, their strategy or anything in between. Book it whenever you need it.
Is WhatsApp the same as emailing you?
Yes — both reach me directly and both get the same honest reply. WhatsApp works slightly better for short, quick questions. Email works better for anything that needs more context or a longer conversation. Either way, it's me reading it and me replying.
Can I request something that isn't listed on the site?
Yes. If you have something specific in mind that isn't in the catalog, reach out via email or WhatsApp and tell me what you're thinking. The right place to work through a custom request properly is the 1-on-1 Strategy Call — that's where we can talk it through and figure out whether it's something I can do and what it would involve.
Is the Support AI on the website the same as contacting you?
No — the Support AI in the bottom right corner is connected to all 1,000+ help center articles and is built for instant answers to common questions. It's the fastest way to get information without waiting for a reply. If it can't answer your question, that's when you reach out directly — and I'll handle it from there.
What's the strategy call for if I'm not buying a service?
Everything. A specific problem you're stuck on, a decision you can't make alone, a second opinion on something you've already built, a question you've been sitting on for weeks — bring any of it. The call is 30 minutes of direct conversation with someone who understands what building a business alone actually involves. It doesn't have to lead to a service purchase. It just has to be useful to you.