EMAIL + CUSTOMER RETENTION

AUTOMATED EMAIL MARKETING SETUP & STRATEGY FOR BRANDS

Build automated emails around important customer moments.

Connect Klaviyo with your Shopify store and create automated emails for subscribers, unfinished purchases, customers and repeat-purchase opportunities.

I will establish the agreed foundation, create a reusable branded template and build five essential email flows.
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1+
Years Building

Brands
1%
Shopify Stores
Focus
1+
Shopify Brands
Partner
1+
Services Across

Shopify Growth
WHY THE SOLID GUIDE?

Hi there! I’m Rishabh.

I’m an authorized Shopify Partner and the person behind The Solid Guide. I have spent more than 12 years building businesses, making mistakes, and learning what happens when time and money go toward the wrong problem.

I look at the full picture before suggesting the next step. I explain my reasoning, respect your priorities and take responsibility for the work we agree on.
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WHAT YOU RECEIVE

Nine deliverables for your email foundation.

A connected Klaviyo system designed around acquisition, recovery and customer retention.
1

KLAVIYO + SHOPIFY CONNECTION

I create or review your Klaviyo account, connect it with Shopify and configure the suitable customer and store-data settings.
2

SENDING FOUNDATION

I configure the suitable sender information and help establish your branded sending domain using the required DNS access or records.
3

EMAIL SIGN-UP FORM

I create one branded form for collecting email subscribers and connect it with the correct Klaviyo list.
4

BRANDED EMAIL TEMPLATE

I create one reusable email design system using your approved branding, footer information and essential content blocks.
5

WELCOME SERIES — 3 EMAILS

I create three automated emails that welcome new subscribers, introduce the brand and guide them toward a suitable first purchase.
6

ABANDONED CART FLOW — 3 EMAILS

I create three automated emails for eligible shoppers who begin a purchase journey but leave before completing their order.
7

BROWSE ABANDONMENT FLOW — 2 EMAILS

I create two automated emails for eligible subscribers who view a product but leave without continuing toward a purchase.
8

POST-PURCHASE FLOW — 3 EMAILS

I create three automated emails that support the customer after purchasing and continue the relationship beyond the order.
9

CUSTOMER WIN-BACK FLOW — 2 EMAILS

I create two automated emails for eligible previous customers who have not purchased again within the agreed period.
SCOPE NOTE :
This service includes 13 flow emails, one sign-up form and one reusable email template. Suitable triggers, delays, filters and exclusions are configured and tested before activation.
Ongoing campaigns, SMS, advanced segmentation, historical list cleaning, custom integration development, paid applications and Klaviyo subscription charges are not included unless agreed separately.

FIND OUT WHAT YOUR SHOPIFY STORE NEEDS FIRST

Begin with the ₹999 audit. I’ll review your shopify storefront, show you what deserves attention first and give you a priority checklist so you can choose your next step with confidence.
WHAT THIS WORK CREATES

Your customer relationship should not end when someone leaves.

Useful automation allows your store to respond to important customer behaviour without manually sending every message.
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WHERE I WILL FOCUS

I will connect each email to a real customer moment.

  • ACCOUNT + DATA FOUNDATION — Is Klaviyo correctly connected with Shopify and receiving the suitable customer and store activity?
  • SUBSCRIBER COLLECTION — Can visitors join the correct list through a clear and appropriately configured form?
  • MESSAGE + CUSTOMER TIMING — Does each email match the customer’s current relationship with the store?
  • TRIGGERS + EXCLUSIONS — Are suitable customers entering each flow while recent purchasers and ineligible contacts are excluded?
FREQUENTLY ASKED QUESTIONS

Everything to understand before getting started.

CAN YOU WORK WITH MY EXISTING KLAVIYO ACCOUNT?

Yes. I can review and improve an existing account or help establish a suitable new account before building the included flows.

HOW MANY EMAILS AND FLOWS ARE INCLUDED?

You receive five flows containing 13 emails in total: three welcome emails, three abandoned-cart emails, two browse-abandonment emails, three post-purchase emails and two win-back emails.

ARE REGULAR NEWSLETTERS AND CAMPAIGNS INCLUDED?

No. This is a one-time email-foundation and automation service. Regular newsletters, promotional campaigns and ongoing management require a separate agreement.

DO I NEED A PAID KLAVIYO PLAN?

Your required Klaviyo plan depends on your number of active profiles and sending needs. Any Klaviyo subscription or usage charges are paid directly by you.

WILL YOU ACTIVATE THE FLOWS?

I test the agreed setup and activate the flows after receiving the required access, information and approval. You remain responsible for lawful consent, customer data and business claims.

WILL THE FLOWS GUARANTEE REVENUE OR EMAIL DELIVERY?

No. Performance depends on factors including list quality, consent, sending reputation, traffic, products, pricing and customer demand.

READY TO BUILD YOUR EMAIL FOUNDATION?

Turn important customer moments into useful communication.
Connect Klaviyo with Shopify and receive one sign-up form, a branded email template and five automated flows containing 13 emails.
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