1+
Years Building
Brands
Brands
1%
Shopify Stores
Focus
Focus
1+
Shopify Brands
Partner
Partner
1+
Services Across
Shopify Growth
Shopify Growth
WHY THE SOLID GUIDE?
Hi there! I’m Rishabh.
I’m an authorized Shopify Partner and the person behind The Solid Guide. I have spent more than 12 years building businesses, making mistakes, and learning what happens when time and money go toward the wrong problem.
I look at the full picture before suggesting the next step. I explain my reasoning, respect your priorities and take responsibility for the work we agree on.
ONE PERSON FROM START TO FINISH
You speak with me directly on WhatsApp. Share your questions, get clear updates and always know what happens next.
NOT A FREELANCER. NOT AN AGENCY.
I look beyond the task you bring me, suggest a practical next step and personally handle the work I can do well.
WHAT YOU RECEIVE
Nine deliverables for your WhatsApp automation system.
A connected setup covering recovery, order communication and customer follow-up.
1
PLATFORM + ACCOUNT SETUP
I review your requirements and configure the service through an existing or agreed WhatsApp Business platform.
2
SHOPIFY CONNECTION
I connect the suitable Shopify information and events supported by your selected WhatsApp platform.
3
CUSTOMER JOURNEY PLAN
I map the agreed messages, triggers, timing and customer actions before building the automations.
4
WHATSAPP MESSAGE TEMPLATES
I write, configure and submit the required utility or marketing templates using your approved business information.
5
ABANDONED CHECKOUT RECOVERY
I configure a suitable flow for eligible shoppers who begin checkout but leave before completing their order.
6
ORDER CONFIRMATION + COD VERIFICATION
I configure suitable confirmation messages, including cash-on-delivery verification when required and supported.
7
FULFILMENT + ORDER STATUS UPDATES
I configure supported messages that keep customers informed as their confirmed orders progress.
8
DELIVERY + POST-PURCHASE FOLLOW-UP
I configure suitable delivery communication and a follow-up message based on the agreed customer journey.
9
TESTING + 30-DAY SETUP SUPPORT
I test the agreed flows, provide a handover summary and support corrections to the completed setup for 30 days.
SCOPE NOTE :
This service covers the agreed Shopify WhatsApp setup and four automation groups: checkout recovery, order confirmation, order-status communication and post-delivery follow-up.
Platform subscriptions, Meta messaging charges, unsupported custom integrations, promotional broadcasts, live customer-support management and additional flows are not included unless agreed separately.
FIND OUT WHAT YOUR SHOPIFY STORE NEEDS FIRST
Begin with the ₹999 audit. I’ll review your shopify storefront, show you what deserves attention first and give you a priority checklist so you can choose your next step with confidence.
WHAT THIS WORK CREATES
Stay useful after customers leave your shopify store.
Timely WhatsApp communication can help customers continue an unfinished journey and understand what happens after ordering.
RECOVER INTERRUPTED INTENT
Reconnect with eligible shoppers when an incomplete checkout suggests they may still be considering the purchase.
REDUCE ORDER UNCERTAINTY
Give customers clearer confirmation and status information without requiring repeated manual updates.
CONTINUE AFTER DELIVERY
Follow up at an appropriate time to support the customer relationship beyond the completed order.
WHERE I WILL FOCUS
I will connect each message to a useful customer moment.
FREQUENTLY ASKED QUESTIONS
Everything to understand before getting started.
WHICH WHATSAPP PLATFORM WILL YOU USE?
I can work with your suitable existing platform or recommend a compatible provider based on the required flows, available integrations and budget.
WHICH AUTOMATIONS ARE INCLUDED?
The service covers checkout recovery, order confirmation or COD verification, supported order-status communication and post-delivery follow-up.
ARE PLATFORM AND MESSAGE CHARGES INCLUDED?
No. Platform subscriptions, Meta messaging charges and other usage fees are paid directly by you.
ARE MESSAGE TEMPLATES GUARANTEED TO BE APPROVED?
No. I prepare and submit suitable templates, but final approval, categorisation and continued availability are controlled by Meta and the selected platform.
CAN THE AUTOMATIONS MESSAGE EVERY CUSTOMER?
No. Customer eligibility depends on the message type, available contact information, consent, platform rules and applicable requirements. You remain responsible for lawful customer communication.
WHAT DOES THE 30-DAY SUPPORT INCLUDE?
It covers corrections to the agreed setup completed through this service. New flows, broadcasts, content changes and ongoing management require separate work.